Our service is your personal advantage!
Sales
- Consultant team and key-account-management are represented throughout Germany
- Geographical focus of customer service “The customer has a contact person”
- Active technical support through our five showcase technicians on site and as a “Live-Act” for events, fairs and customer events
Technical Building Advice
- Focusing on our two strong brands HECK MultiTherm and Rajasil Bausanierung
- Directly on the site for you
- Tender- and object support for architects, building departments, building authorities and monument authorities
- Redevelopment proposals
- Approval management
- Technical documentation
Logistics
- Own fleet with twelve trucks (usually on the site in 24 hours)
- Unified appearance on the street
- Direct communication (production-distribution-logistics)
- Direct site approach with site equipment (container- and machine technology)
- Logistics centre near by Nuremberg (Altdorf)
Marketing & Communications
- Event marketing
- Factory visits & seminars in our own training centre
- Regular newsletter for customers and employees
- Sales promotions (incentive marketing)
- Big service package, ranging from colour design to further education in our own training academy
- Request for info material, product portfolios, brochures etc.
- Feedback – tell us your opinion!
Research and Development
- Internal development department
- Colorations on customer request in modern colour lab
- The production of small panel patterns to exhibit patterns occurs in our own pattern manufactory
- Analysis of samples and masonry
- Production-close, constant quality control in our own laboratory
- Use of the knowledge advantage of our parent company BASF SE
Production
- Own production in Europe
- Own technicians for maintenance and improvement of production in the house
- The Mix-Point is making pasty colourings possible in minutes. Support of the CoRaMix systems through the partner dealers
- Our production tower three belongs to the most modern in Germany and has been co-developed and constantly optimized by our own engineers
- Construction related special recipes are possible
